Data We Collect and Why We Collect It
When you open an account, we collect your name, contact details, and the information you provide during verification. When you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and amount so we can match your deposit to the correct account —
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we do not store your mobile wallet PIN or full account credentials. If you browse without logging in, we collect standard session data such as device type, browser version, and pages visited, mainly to keep the platform working correctly on your phone. We also collect data
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you give us directly — for example, when you contact our support team about a wallet transfer or an account issue. This data lets us resolve your query faster and maintain a record of the conversation. We retain account data for as long as your account
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remains active and for a reasonable period afterward as required by our operational obligations. You can ask us to review, correct, or delete your personal data at any time by writing to our support team. Availability of our platform and the scope of this policy depend
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on your local law and the eligible regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.